Strive Privacy Policy

Overview

Strive Software, Inc., a Delaware corporation with a place of business at 600 1st Ave Ste 330 PMB 94465, Seattle, WA 98104 ("Strive") provides an AI-powered document intelligence platform. Our customers upload collections of documents — such as contracts, policies, filings, leases and reports — and use the platform to turn them into structured, reviewable information, with every result linked to its source in the original document.

We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes Strive's policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.

Data Protection

Strive is headquartered in Seattle, WA in the United States. Strive has appointed an internal data protection officer for you to contact if you have any questions or concerns about Strive's personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to Strive's data protection officer. Strive's data protection officer's name and contact information are as follows:

Constantin Chifor

Data Protection Officer

600 1st Ave Ste 330

PMB 94465

Seattle, WA 98104

security@strive.us

Data Collection

Strive collects personal information about its website visitors, prospects and customers. For website visitors and prospects, this information is generally limited to:

name
job title
employer name
work address
work email
work phone number
the contents of any enquiry, form submission or web-chat message you send us

For customers and their authorized users, Strive also collects:

account information, such as name, work email address and sign-in credentials
the documents and other content customers upload to, or create within, the platform ("Customer Content"), which may itself contain personal information about the customer's own employees, clients or other individuals

Strive processes Customer Content only on the customer's instructions in order to provide the services, as set out in our Data Processing Agreement; the customer remains responsible for the personal information its Customer Content contains.

We use this information to provide prospects and customers with services. We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.

From time to time, Strive receives personal information about individuals from third parties. Typically, information collected from third parties will include further details on your employer or industry. We may also collect your personal data from a third party website (e.g. LinkedIn).

Website Usage

As is true of most other websites, Strive's website collects certain information automatically and stores it in log files. The information may include:

internet protocol (IP) addresses
the region or general location where your computer or device is accessing the internet
browser type
operating system
other usage information about the use of Strive's website, including a history of the pages you view

We use this information to help us design our site to better suit our users' needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.

Strive has a legitimate interest in understanding how customers and potential customers use its website. This assists Strive with:

Providing more relevant products and services
Improving our website and documentation
Providing appropriate staffing to meet customer needs

Cookies

The Strive website does not use advertising or cross-site tracking cookies, and does not display a cookie consent banner because the technologies it uses do not require one. Website analytics are collected through a cookieless, privacy-focused service that records aggregated page views and referrers without identifying individual visitors. The website uses browser session storage only to keep a web-chat conversation together for the length of your visit.

The Strive application uses strictly necessary cookies to keep you signed in and to secure your session. These cannot be disabled without affecting the service.

For a full description of the cookies and storage technologies we use and how to control them, see our Cookie Notice.

The personal information Strive collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. On occasion, Strive engages third parties to send information to you, including information about our products, services, and events.

A list of our third party sub processors can be found here: Subprocessors

To provide the services, Strive uses third-party large language model providers to process Customer Content. These providers act as our subprocessors, process Customer Content only on our instructions, and do so under terms that prohibit them from using it to train their models. Customer Content is never used to train shared AI models, and Strive does not use one customer's data to improve the services for another.

We do not otherwise reveal your personal data to non-Strive persons or businesses for their independent use unless:

1. you request or authorize it

2. the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others

3. the information is provided to our agents, vendors or service providers who perform functions on our behalf

4. to address emergencies or acts of God

5. to address disputes, claims, or to persons demonstrating legal authority to act on your behalf

We may also gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes.

US Data Transfer

Strive has its headquarters in the United States. Information we collect about you will be processed in the United States. By using Strive's services, you acknowledge that your personal information will be processed in the United States.

The United States has not sought nor received a finding of "adequacy" from the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, Strive is providing for appropriate safeguards by entering binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK. Strive relies on the European Commission's Standard Contractual Clauses and, where applicable, the UK International Data Transfer Addendum, as further described in our Data Processing Agreement.

Depending on the circumstance, Strive also collects and transfers to the U.S. personal data with consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Strive in a manner that does not outweigh your rights and freedoms. Strive endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Strive and the practices described in this Privacy Statement. Strive also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate.

Since it was founded, Strive has received zero government requests for information.

For more information or if you have any questions, please contact us at hello@strive.us.

Your Rights

The European Union's General Data Protection Regulation (GDPR) and other countries' privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:

Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right of data portability
Right to object
Rights related to automated decision making including profiling

This Privacy Notice is intended to provide you with information about what personal data Strive collects about you and how it is used.

If you wish to confirm that Strive is processing your personal data, or to have access to the personal data Strive may have about you, please contact us.

You may also request information about:

the purpose of the processing
the categories of personal data concerned
who else outside Strive might have received the data from Strive
what the source of the information was (if you didn't provide it directly to Strive)
how long it will be stored

You have a right to correct (rectify) the record of your personal data maintained by Strive if it is inaccurate. You may request that Strive erase that data or cease processing it, subject to certain exceptions. You may also request that Strive cease using your data for direct marketing purposes.

In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Strive processes your personal data. When technically feasible, Strive will—at your request—provide your personal data to you.

Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Strive will provide you with a date when the information will be provided. If for some reason access is denied, Strive will provide an explanation as to why access has been denied.

For questions or complaints concerning the processing of your personal data, you can email us at hello@strive.us.

Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation's data protection authority.

Data Retention

Your personal data is stored on Strive's servers and on the servers of our cloud-based database management service providers, located in the United States. Strive retains Customer Content and account data for the duration of the customer's business relationship. Following termination, Customer Content is retained for thirty (30) days — during which the customer may request its export or its immediate deletion — and is then permanently deleted, as set out in Section 3.4 of our Master Subscription Agreement.

Strive retains prospect data until it no longer has business value and is purged from our systems. All personal data that Strive controls may be deleted upon verified request from Data Subjects or their authorized agents.

For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at: hello@strive.us.

Children

We do not knowingly attempt to solicit or receive information from children.

Contact Us

If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at:

Strive Software, Inc.

600 1st Ave Ste 330, PMB 94465